MRR of Text Group Increased by 9.4% and Payments by 0.4% Year-on-Year in Q3
The growth rate of MRR (Monthly Recurring Revenue) for the Text Group rose to 9.4% year-on-year in Q3 of the 2024/25 fiscal year, compared to 8.8% in the previous quarter.
During the October–December period, the total MRR value of all the Group’s products reached 7.10 million USD. MRR does not include revenues from such sources as API monetization or extra ChatBot interactions (exceeding the value included in the subscription).
The MRR growth was driven by strong upselling and an increase in ARPL (Average Revenue Per License) for the LiveChat and HelpDesk products. These factors offset a net decrease of 907 LiveChat customers, including nearly 550 in December alone.
Payments received during the quarter totaled 21.43 million USD, reflecting a year-on-year increase of 0.4% but a quarter-on-quarter decline of 6.2%. This was due to a lower share of annual subscription payments than in previous periods.