Outbound Messages and Copilot are just some of the new functionalities showcased by Text representatives during the special event “Context.”
“In the upcoming months, traffic will surge, with hundreds of visitors storming your websites and stores. There will be sudden peaks of inquiries, understaffed teams, and lots of after-hours work on reporting. We know how stressful it can be, and we're here to help. Our research and product teams worked hard to equip you with superpowers for this holiday season,” said Filip Jaskólski, Chief Product Officer of Text, as he opened the event dedicated to the company's customers.
Text representatives, including product heads, discussed new functionalities that help streamline and automate online customer service. Customers who participated in the event can test these new solutions for two months at no additional cost.
We encourage you to watch the full recording of the Context event.