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​​Preliminary estimated revenue for Q1 2022/23 FY

The Management Board of LiveChat Software S.A. (“Company”) informs that the estimated consolidated sales revenues of the LiveChat Software Capital Group (“Group”) for the three months period ended in June 2022 (Q1 of the 2022/23 financial year) amounted to 15.21 mn USD and were 16.8% higher than those achieved in the first three months of the 2021/22 financial year.

In the same period of the previous year (April - June 2021) consolidated revenues amounted to 13.02 mn USD.

In the period January – March 2021 (fourth quarter of the financial year 2021/22) estimated revenues amounted to USD 14.61 mn USD, but the finally achieved revenues amounted to USD 14.77 mn.

The increase in revenues compared to the previous year results from both the increase in the number of clients of all the Group’s solutions and the higher ARPU (average revenue per client).

The Group’s Monthly Recurring Revenue (MRR) value across all products at the end of June 2022 was USD 4.82 mn, which is an increase of 3.9% from the end of March 2022 and an increase of 14.5% year on year. For the purpose of MRR calculation, the annual payments are broken down into individual months.

The most important trends that influenced the achieved result are:

  • Change of ARPU (average monthly revenue per subscriber) of the main Groups’ products. At the end of June 2022, LiveChat ARPU was USD 120.5 in comparison with USD 120.9 at the end of March 2022 and USD 119 a year ago.
  • ChatBot ARPU amounted to USD 102.5 at the end of June 2022 as compared with USD 102.3 at the end of the last quarter and USD 93.3 a year ago.
  • Increase in the number of Group’s customers. At the end of Q1 2022/23 there were 36.823 LiveChat paying clients and 2.541 ChatBot paying clients.

ChatBot product revenues increased by 2.3% in comparison with the previous quarter and by 31% in comparison with the same period last year.

The Company indicates that its offer is addressed to business clients via websites, including www.livechat.com, www.chatbot.com, www.helpdesk.com, and www.knowledgebase.com.

The Management Board emphasizes that the presented data are estimates and preliminary. Therefore, they may ultimately differ from those shown in the periodic report.​​

Because the Company generates the vast majority of revenues in the US dollar (USD), the USD / PLN exchange rate has a significant impact on the results presented in the periodic reports.