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Preliminary estimated revenue for Q2 2021/22 FY

The Management Board of LiveChat Software S.A. (“Company”) informs that the estimated consolidated sales revenues of the LiveChat Software Capital Group (“Group”) in July - September 2021 (Q2 of the 2021/22 financial year) amounted to 14.34 mn USD and were 25.9% higher than those achieved in Q2 of the 2020/21 financial year.

In the same period of the previous year (July - September 2020) consolidated revenues amounted to 11.39 mn USD.

In the period April – June 2021 (first quarter of the financial year 2021/22) revenues amounted to 13.02 mn USD.

The Company’s Monthly Recurring Revenue (MRR) value at the end of September 2021 was 4.39 mn USD, which is an increase 4.3% from the end of June 2021 and an increase of 21.6% year on year.

The most important trends that influenced the achieved result are:

  • Increase of ARPU (average monthly revenue per subscriber) of the main Groups’ products. In Q22021/22 LiveChat ARPU was 121 USD, which is higher by more than 9 % in comparison with the same period of the last year.. ChatBot ARPU amounted to 97.1 USD, an increase of25.3% year on year.
  • Increase in the number of Group’s customers. At the end of Q2 2021/22 there were 33,909 LiveChat paying clients and 2,188 ChatBot paying clients.
  • ChatBot product revenues increased by 10.4% in comparison with the previous quarter and by approximately 77% in comparison with the same period last year.

The Company indicates that its offer is addressed to business clients via websites, including www.livechat.com, www.chatbot.com, www.helpdesk.com, www.knowledgebase.ai.

The Management Board emphasizes that the presented data are estimates and preliminary. Therefore, they may ultimately differ from those shown in the periodic report. Starting from the data for Q4 2020/2021, the publication of the reports on the preliminary estimated revenues has been accelerated as compared to the analogous reports for the previous periods and may result in a more significant difference in relation to the final results.

Because the Company generates the vast majority of revenues in the US dollar (USD), the USD / PLN exchange rate has a significant impact on the results presented in the periodic reports.